Specification
Units are built to MTK specification and carry our model numbers and rating plates: T3 climate class, R32, inverter, reverse-cycle. We choose what goes on the plate.
About us
About MTK
We manufacture air conditioners and we service them. Those two things are usually done by different companies, and that gap is where customers get stranded.
One company, from the specification to the wall
The normal pattern in this market is that a unit is imported by one company, sold by a second, installed by a third and — when it fails — repaired by nobody, because the control board is a proprietary part that nobody stocks. The customer is left with an expensive object on the wall that cannot be fixed.
MTK is built the other way around. We specify the units that carry our name — the T3 climate class, the R32 charge, the inverter platform — and then we hold the spare parts, train the installers and run the service teams ourselves. When something goes wrong there is one number to call and the parts are already in the country.
25,000+
Units manufactured
15+
Years in operation
14
Cities served
40+
Technicians on staff
How we work
Installation and service
Our own technicians install, maintain, repair and clean every type of air conditioning — residential, commercial and industrial — for MTK units and every other brand.
Parts held locally
Control boards, compressors, fan motors and capacitors kept in stock, so repairs are measured in days rather than import cycles.
Syria first, then the region
We supply across Syria today and are expanding into neighbouring Arab markets. Dealer and contractor enquiries are welcome.
The people who actually turn up
Our installers and service technicians are trained by the people who build the units, and they are our own staff rather than subcontractors picked up for the season.
That is why we can warrant workmanship, and why the person who arrives at your door can tell you what is actually wrong.
What we will not do
We will not top up a leaking system and call it a repair. We will not sell you a larger unit than your room needs because the margin is better. And we will not quote a repair on a unit that is not worth repairing — we will tell you to replace it and explain why.
That costs us some sales. It is also the reason our customers call us again.